Minor Delays

How reliable is the Manchester Metrolink?

4498 hours

Since the last incident
Ashton
12%
Altrincham
12%
Bury
12%
East Didsbury
13%
Eccles
11%
Manchester Airport
13%
MediaCityUK
2%
Rochdale
16%
City Zone
6%
Trafford Park
2%

Incidents

Since August of 2017 there have been 7518 incidents.

The chart shows where the incidents occurred for each service.

This isn't a competition, but the Rochdale service is winning as the most unreliable.

3

Average incidents per day

Before Work Hours

There were 1812 issues between the hours 07:00 and 09:00.

Ashton
13%
Altrincham
13%
Bury
15%
East Didsbury
11%
Eccles
12%
Manchester Airport
10%
MediaCityUK
3%
Rochdale
15%
City Zone
6%
Trafford Park
2%

Leaving Work Hours

There were 2565 issues between the hours 16:00 and 18:00.

Ashton
12%
Altrincham
13%
Bury
12%
East Didsbury
14%
Eccles
11%
Manchester Airport
12%
MediaCityUK
2%
Rochdale
17%
City Zone
6%
Trafford Park
1%

Point Failures

There were 185 point failures.

Ashton
11%
Altrincham
8%
Bury
12%
East Didsbury
16%
Eccles
9%
Manchester Airport
10%
MediaCityUK
3%
Rochdale
25%
City Zone
6%
Trafford Park
0%

Tram Related

The tram broke down 1680 times.

Ashton
16%
Altrincham
13%
Bury
15%
East Didsbury
12%
Eccles
12%
Manchester Airport
12%
MediaCityUK
2%
Rochdale
14%
City Zone
2%
Trafford Park
2%
Year Incidents
2017 593
2018 1957
2019 2151
2020 642
2021 131
2022 1114
2023 945

Vandalism

There were 347 acts of vandalism.

Ashton
7%
Altrincham
5%
Bury
10%
East Didsbury
19%
Eccles
8%
Manchester Airport
24%
MediaCityUK
2%
Rochdale
22%
City Zone
1%
Trafford Park
2%

Police

There were 368 police incidents.

Ashton
11%
Altrincham
15%
Bury
13%
East Didsbury
12%
Eccles
11%
Manchester Airport
11%
MediaCityUK
2%
Rochdale
15%
City Zone
10%
Trafford Park
0%

Signal Fault

The signal failed 634 times.

Ashton
15%
Altrincham
7%
Bury
15%
East Didsbury
16%
Eccles
9%
Manchester Airport
10%
MediaCityUK
1%
Rochdale
16%
City Zone
10%
Trafford Park
1%

Customer Related

There were 630 customer related issues (i.e. Medical, Spillage).

Ashton
14%
Altrincham
14%
Bury
15%
East Didsbury
12%
Eccles
11%
Manchester Airport
10%
MediaCityUK
1%
Rochdale
13%
City Zone
9%
Trafford Park
1%

Alternative Transport

Customers were told to get alternative transport 1029 times.

Ashton
9%
Altrincham
21%
Bury
10%
East Didsbury
8%
Eccles
11%
Manchester Airport
15%
MediaCityUK
3%
Rochdale
18%
City Zone
3%
Trafford Park
2%

Apologies

There were 6868 apologies.

Ashton
12%
Altrincham
13%
Bury
12%
East Didsbury
14%
Eccles
12%
Manchester Airport
13%
MediaCityUK
2%
Rochdale
16%
City Zone
4%
Trafford Park
2%

Road Related

There were 1359 road related issues. e.g. Car obstruction.

Ashton
7%
Altrincham
19%
Bury
8%
East Didsbury
10%
Eccles
18%
Manchester Airport
13%
MediaCityUK
4%
Rochdale
13%
City Zone
7%
Trafford Park
1%

Operational Issues

There were 613 operational related issues. e.g. Network Rail, Power fault.

Ashton
18%
Altrincham
12%
Bury
16%
East Didsbury
13%
Eccles
8%
Manchester Airport
10%
MediaCityUK
1%
Rochdale
17%
City Zone
3%
Trafford Park
3%