Minor Delays

How reliable is the London Tube?

3 minutes

Since the last incident
Victoria
5%
Hammersmith & City
10%
Waterloo & City
8%
Central
9%
Piccadilly
10%
Metropolitan
13%
District
14%
Bakerloo
7%
Jubilee
7%
Northern
6%
Circle
11%

Incidents

Since March of 2018 there have been 16504 incidents.

The chart shows where the incidents occurred for each service.

This isn't a competition, but the District service is winning as the most unreliable.

7

Average incidents per day

Before Work Hours

There were 4357 issues between the hours 07:00 and 09:00.

Victoria
4%
Hammersmith & City
9%
Waterloo & City
5%
Central
11%
Piccadilly
10%
Metropolitan
13%
District
15%
Bakerloo
8%
Jubilee
8%
Northern
6%
Circle
11%

Leaving Work Hours

There were 4352 issues between the hours 17:00 and 19:00.

Victoria
5%
Hammersmith & City
10%
Waterloo & City
4%
Central
9%
Piccadilly
11%
Metropolitan
13%
District
14%
Bakerloo
8%
Jubilee
8%
Northern
5%
Circle
12%

Faulty Train

The train was faulty 2895 times.

Victoria
6%
Hammersmith & City
10%
Waterloo & City
6%
Central
9%
Piccadilly
6%
Metropolitan
12%
District
14%
Bakerloo
7%
Jubilee
8%
Northern
6%
Circle
14%

Customer Incidents

There were 1543 customer related incidents (i.e. Vandalism, Illness, Casualty).

Victoria
9%
Hammersmith & City
7%
Waterloo & City
0%
Central
12%
Piccadilly
14%
Metropolitan
9%
District
14%
Bakerloo
7%
Jubilee
7%
Northern
11%
Circle
10%
Year Incidents
2018 1798
2019 2420
2020 2318
2021 1681
2022 3361
2023 3991
2024 950

268

Delays due to absence of train operator

0

Apologies given to the customer

Mechanical Track Issues

There were 4544 mechanical issues (e.g. Signal, Obstruction, Power)

Victoria
3%
Hammersmith & City
9%
Waterloo & City
1%
Central
8%
Piccadilly
14%
Metropolitan
14%
District
22%
Bakerloo
10%
Jubilee
4%
Northern
5%
Circle
10%

Other Track Issues

There were 691 track issues (e.g. Track inspection, Obstruction, Animal, Trespasser)

Victoria
2%
Hammersmith & City
9%
Waterloo & City
0%
Central
11%
Piccadilly
14%
Metropolitan
13%
District
23%
Bakerloo
7%
Jubilee
6%
Northern
8%
Circle
9%

575

Fire related alerts

906

Issues related to the airport service

Alternative Transport

Customers were told to take alternative transport 4987 times.

Victoria
4%
Hammersmith & City
9%
Waterloo & City
0%
Central
11%
Piccadilly
13%
Metropolitan
10%
District
21%
Bakerloo
10%
Jubilee
7%
Northern
7%
Circle
7%

Planned Engineering

There were 501 planned engineering works.

Victoria
0%
Hammersmith & City
14%
Waterloo & City
0%
Central
3%
Piccadilly
9%
Metropolitan
16%
District
28%
Bakerloo
7%
Jubilee
3%
Northern
5%
Circle
13%